Refund and Returns Policy

Thank you for shopping with Aarohika. We want you to have a smooth and satisfying shopping experience. Please read our Refund & Returns Policy carefully before making a purchase.

1. Return Eligibility

We accept returns and exchanges under the following conditions:

  • The item must be unused, unworn, and unwashed
  • Original tags and packaging must be intact
  • Return request must be made within the eligible return period
  • Product must not be damaged by the customer

For hygiene and safety reasons, certain items may not be eligible for return or exchange.

2. Return Request Time

Customers must request a return or exchange within 3–7 days after receiving the product.

Requests made after the allowed return period may not be accepted.

3. Non-Returnable Items

The following items are generally not eligible for return or refund:

  • Sale or clearance items
  • Customized or personalized products
  • Used or damaged products
  • Products without original packaging or tags

4. Damaged or Incorrect Products

If you receive:

  • A damaged product
  • Wrong item
  • Defective item

Please contact us immediately with:

  • Order number
  • Product photos
  • Issue details

After verification, we will arrange a replacement, exchange, or refund where applicable.

5. Refund Process

Once the returned product is received and inspected:

  • Approved refunds will be processed within a reasonable timeframe
  • Refunds will be sent through the original payment method whenever possible

Shipping charges are generally non-refundable unless the issue was caused by us.

6. Exchange Policy

Eligible products may be exchanged based on:

  • Size availability
  • Product stock availability
  • Exchange approval conditions

Customers may need to bear applicable delivery or exchange charges.

7. Cancellation Policy

Orders may be cancelled before shipment or processing confirmation.

Once an order has been shipped, cancellation may not be possible.

8. Return Shipping

Customers may be responsible for return shipping costs unless:

  • Wrong product was delivered
  • Product arrived damaged
  • The issue occurred due to our mistake

We recommend using a trackable shipping method for returns.

9. Contact Us

For return, refund, or exchange requests, please contact us through the contact information available on Aarohika.

By shopping with us, you agree to this Refund & Returns Policy.

Need help?

Contact us at {email} for questions related to refunds and returns.